RETURNS
Returns, order changes, and problems with your PC.
CHANGE-OF-MIND RETURNS
We do not accept voluntary returns or exchanges of correctly supplied, non-defective PCs because you change your mind, to the extent permitted by applicable law.
IF SOMETHING IS WRONG
If your PC arrives damaged, is not what you ordered, or develops a fault, contact us with your order number and a description of the issue. Photos can help us assess shipping damage.
We will review the issue and explain the available next steps, including repair, replacement, or refund where required by applicable law or the applicable warranty.
BEFORE YOU SHIP A PC BACK
Contact us to arrange support and confirm the return address and packaging instructions. Keep the packaging where possible. Return shipping responsibility depends on the issue and applicable rights; it will be explained when we arrange the return.
Back up your files before handing over your PC for service.
ORDER CHANGES & CANCELLATIONS
Contact us as soon as possible if you need to change or cancel an order. Available options depend on the order's progress and applicable law. No fixed cancellation fee is specified in this preview.
YOUR RIGHTS & WARRANTY
A 1-year warranty is included, with optional extensions of 1 or 2 years. Detailed warranty coverage and extension pricing will be finalized before live sales begin.
This policy does not exclude or limit any non-waivable consumer rights, including rights concerning defective, misdescribed, or incorrectly supplied goods. Applicable legal rights take priority.
CONTACT
For this preview, pc@massmillion.com. The returns address will be confirmed before any PC is sent back.
Preview policy / October 8, 2026. Checkout is simulated and no purchase is made. Business details and final terms require review before live sales.